Grow your business online with WhatsApp Business. Whatsapp business is an android app developed by whatsapp Inc to help businesses grow their business and expose their product to the world. The whatsapp business app enables you to have a business presence on WhatsApp. Small business usually face the problem of selling their brands, and poor marketing results to poor sales. This app lets you communicate more efficiently with your customers, which help you grow your business at a certain percentage. One aspect of proper business managemnt is customer or consumer relations, as a business owner you have to stay close to your customers inorder to know their opinion on your products and possibly improve on it. This app will give you an extra edge towards business owner relating with your customers. If you have a separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. In addition to the features available in WhatsApp Messenger,
WhatsApp Business includes:
• BUSINESS PROFILE: the business profile lets you Create a profile for your business to help your customers find valuable information — like your website,your business location, and a contact information to help customers reach you.
• BUSINESS MESSAGING TOOLS: The BMT feature lets become a more responsive business owner and improves relation with your customers by using Away messages featues to indicate that you’re away.
• LANDLINE/FIXED NUMBER SUPPORT: As a business owner, you can use the WhatsApp Business alongsied a landline or phone number and your customers can message you on that number. This feature has a verificatin system.During the verification process, ensure you select the “Call me” button to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: As you all know, whatsapp web is a desktop version of whatsapp messenger. You can respond to your customers more efficiently right from your pc/computer’s browser. WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. *Data charges may apply. Contact your provider for details. Note: once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
What’s New in Whatsapp Business Quick replies now support photos, videos, gifs in addition to text messages.-
You can now add group descriptions. Let group members know about important information or the topic of the group. Group descriptions are also visible when inviting someone via the group’s invite link.
Schedule Greeting messages for select recipients. Just like Away messages, you can now also control who receives your Greeting messages.